1. Introduction
This Privacy Policy describes how Valley Land Surveying PLLC (“Company,” “we,” “us,” or “our”) collects, uses, and discloses information when you access or use our websites, applications, and services (collectively, the “Services”).
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, organization)
- Uploaded documents (e.g., scanned field notes, PDFs)
- Payment and billing information
- Communications and support requests
2.2 Automatically Collected Information
- IP address, device identifiers
- Browser type and usage data
- Log files and session activity
3. How We Use Information
We use collected data to:
- Provide, operate, and improve the Services
- Process uploaded documents and generate outputs
- Authenticate users and manage accounts
- Process payments
- Communicate with users
- Ensure security and prevent misuse
4. Data Processing and Ownership
You retain ownership of all data you upload. By using the Services, you grant us a limited license to process that data solely to provide functionality.
We do not claim ownership of:
- Legal descriptions
- Survey data
- Uploaded documents
5. Data Sharing
We may share data with:
- Payment processors (e.g., Stripe)
- Cloud infrastructure providers
- Authentication providers
We do not sell personal data.
6. Data Retention
We retain data:
- As long as necessary to provide Services
- As required for legal, accounting, or security purposes
Users may request deletion of their data.
7. Security
We implement reasonable administrative, technical, and physical safeguards. However, no system is completely secure.
8. User Rights
Depending on jurisdiction, you may have rights to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
9. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication
- Session management
- Analytics
10. Third-Party Services
Our Services may integrate with third-party providers. Their policies govern their data handling.
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use constitutes acceptance.
12. Contact Information
Valley Land Surveying PLLC
Contact us